Tackle remote works biggest obstacle

What is remote works biggest obstacle? Viable internet connection? Video conferencing hardware? Collaboration software? Recruiting? No, it is trust in employees and team members!

Normally we blame managers that they are not allowing remote work because their lack of trust. But please try to turn your perspective around. I did, as I became a project manager some years ago and as becoming head of project management with a small team of project managers later on.

You can read more in my older post at: Trust is the key for successful remote work

It is really not easy letting your team members go out of sight if your are used to work in the same office. Even if you know their competencies and all the advantages of the home office and all the disadvantages of the office work. Read about the Pros and Cons here: The Ultimate List of Remote Work Pros and Cons

People are used to collaborate in the personal way. We are just not trained to work and trust over the distance. And this is not a miracle, because we all grew up in a world without real time video conferencing around the world for free. But even in the future kids will be raised by personal interaction – for good reasons. So we all have to learn trusting our remote collegues and team members first.

How to build trust with remote workers

This is a collection of methods and ideas to gain that trust and overcome this major obstacle of remote working:

  • do a lot of communication, i.e. short daily video conferencing
  • do video conferencing instead of phone or written communication as often as possible
  • set up regular work demonstrations, a great possibility to show your appreciation
  • even interesting is, that this enhances trust in the team, because most of the technical people rank their peers on their work results
  • if communication and demonstrations are frequently, it feels less like monitoring
  • try to avoid changes of the team members in a project and even over similar projects, because the team members are getting used to each other
  • plan enough time at the projects start for newly mixed teams that they have the possibility to get to know each other
  • do regular team retreats if you are fully remote, because having fun together is building easily good connections
  • do off work activities even if you are co-located, to connect better to each other
  • provide pictures of your home office or home stories in your employees magazin or collaboration tool
  • talk about family and hobbies – it is always surprising what off work talents you have in your team

Conclusion

All our business ventures, companies and other undertakings could be so much more successful if we can strengthen the partnerships to our remote collegues which is possible with the above mentioned methods.

What is your experience? Missing trust is not the biggest obstacle? What else helps you in your daily work? Please let us know in the comment section!

Remote Work does not work… completely by itself

Even if the technical preconditions, available work and willingly remote workers are distributed everywhere, remote work runs not by itself.

Distractions

Most critics are complaining the possible distractions you can have at home or at the coworking space. Distractions are possible, but by far most of the remote workers would have more distractions in the office environment than at home. My actual job is 4 days onsite and 1 day at home. The home office day is the ‘work day’ the 4 others are the organizing stuff days, packed with meetings and 1-to-1 discussions, regarding my work as project manager. Reading specifications and do longer planning sessions is only possible at home.

Off-topic work

Another problem of remote work is the content, meaning what tasks will be performed. If the project information and tasks are not properly distributed over the team, people tend to perform task they like most and not the ones which are needed most. This can only be faced by good project management. Be it agile or more traditional the core points are:

  • have the necessary information at the right time at the people who are needing it
  • provide a clear overall picture to all stakeholders
  • have a clear structure in your project
  • trust your team members (clear point but often missing) – see also ‘Trust is the key for successful remote work
  • transfer responsibility to your team members, but monitor the results
  • make agreements about delivery times not orders

Failure at remote working situation is rarely based on the people, but mostly about bad communication and bad project management.

Self-motivation

Anyway you need a good portion of self-motivation. Most people need a good environment for that. You can achieve that with a good company culture which is even effective for remote workers or, if you are working for your own, by a good coworking space. I’m referring here not only to the fancy, busy spaces in big cities, but primarily all that small office spaces which are available in your direct neighborhood. And this unspectacular place to work together with other remote workers is a thing that hopefully will spread further in the near future.

Here are some more points, ‘Why Remote Work has Not Exploded yet‘ and here is my ‘The Ultimate List of Remote Work Pros and Cons‘.

What is your experience about the success factors of remote work? Let us know in the comment section!

Australia, Please Move Over to Remote Work!

Dear Australia, I have seen your wonderful country now for the second time. It is so beautiful! Great landscape everywhere, beautiful animals, tasty food, free BBQs in every park and very friendly, lovely people.

But you have one big problem. You are destroying your beautiful nature in a rapid speed. You changed the positive meaning of the forward-thinking word ‚development‘ to the cruel synonyme for logging very old woods, which are full of species and building houses, industrial areas, extra-wide highways or yet another shopping mall.

I’m not saying that you should not develop! But it is definitely wrong how it is going on now. You are selling your nature to international and national companies for a few hundred job here and a few hundred there.

You let the Indian company Adani build worlds biggest coal mine in the hinterland of Cairns with a new railway to the coast and yet another coal port for huge ships in the Great Barrier Reef. Just a few month ago, they got a way too small fine for the spill of contaminated water into the wetlands next to their actual smaller operation up there.

Without any care about koalas, you are ‚developing‘ thought the east coast. The complex habitates of male and female wild koalas are even not fully researched, but cutting their food trees for ‚land clearing‘ is permitted everywhere. You are literally killing your iconic animal. The newly build freeway no. 1 between Brisbane and Sydney is getting tiny horizontal ladders 150 meters actross the road (maybe used by possums, but never by koalas) and special tunnels under the road to let the koalas cross underneath. Nobody knows if they will be used sometime. The fences along the road are only to prevent the cars from kangaroo damage – koala will easily climb over them.

Airlie Beach is a nice touristic destination at the Great Barrier Reef south of Cairns. It was developed from a small fisher village to a medium sized town. That is enough! You do not have to put concrete over every grass halm between the town and the highway in the hinterland. The building signs for exactly that are already standing – this time backed by Chinese money for huge casino resorts!

Australia, I know you need jobs – you just need a better plan than betting on fossil fuels, mining and tourism.

You are the remote country! Dive into remote work!

You have a tradition in very remote mining operations and very remote farming. You are the remote country, you are even the remote continent! On the other hand you are highly urbanized – the percentage of your population, which lives in cities rankes right next after the city countries like Singapore – and this is not good for a right balance with nature and the health of your people. I have already written a post about that at the beginning of this year: How remote work supports the health of our planet .

Get prepared for the actual form of remote work which means working over the internet. This means mostly getting highspeed internet in every populated corner of your country – I know Telstra did a good job with that, even with over-the-air-wifi in cities, but it is still hard to get good internet in smaller towns.

Then educate your workers for this kind of work, which is new to most. I even found a New South Wales agency for that: Pointer. All the remote work pros and cons are here: The Ultimate List of Remote Work Pros and Cons. Jumping into remote work would have two major impacts: 1. you don’t have to run after everyone who want to create a few jobs and allows him ruining your country for that. 2. enabling the people to work wherever they are would reduce the pressure on the cities – especially the koala inhabitating east and southeast coast and your biggest cities Sydney and Melbourne where you already cannot afford the tiniest houses.

To see what other benefits it will have for your residents, even mentally: What Remote Work is Doing with You.

And there is the big trend of spreading sustainable energy. Your geography is perfect for solar power generation – in big and small scale. You can go completly off-grid with the ongoining reduction in battery prizes – great in every remote area. Nice that you purchased a huge Tesla battery for he stability of the South Australian power net.

Boost your jobs for PV and battery installing electricians and put money in battery research. And switch from coal to PV power generation in the big scale quickly and let the coal in the ground – that would be a enourmous contrubution for reducing the outcomes of the climate change. Your PM want to extend the time of the coal Liddel power station (Link), despite its operator AGL will not?

Australia, please wake up, before it is too late!

Remote Work Makes Your Business Disaster Safe

Do you know someone who had to evacuate because of the hurricanes Harvey or Irma these days? Or someone without power after the earthquake in Mexico yesterday?

It is important that we think about their lives and their belongings first. I hope that everyone is doing well and that Irma hits Florida not as hard as supposed.

But after that start thinking about their businesses. Natural disasters have an huge impact on the economy. Not only because of the destruction of buildings and infrastructure, especially because of the missing employees through evacuations.

If your are relocated for the arriving hurricane and your company allows remote work, you will be able to work anyhow.

Is your business located in the disaster zone? Can the work of your company done from anywhere over the internet? Then you are well prepared if you have already implemented remote work possibilities at your company.

These disasters can also be snowstorms, earthquakes, floodings, bush fires, power outages, construction work on imporant infrastructure or even a flu outbreak like actually in parts of Australia.

So use remote work to be prepared for whatever comes. See all the other benefits in my post ‘The Ultimate List of Remote Work Pros and Cons‘.

Please tell us the story of your company in the comment section! Which disaster was handled by your company in a good way – and which in a bad way?

Find Fendi

This post is the very actual problem we have in our family.

We 4 flew from Zürich over Hong Kong to Cairns in the last days and my 8yo. daughter lost her beloved little elephant ‘Fendi’ at our stop at Hong Kong International Airport. It is grey, laying, about 20cm long and from the trademark ‘Steiff’, so similar to the picture above.

To say something about location and timing: It is highest likely, that we lost him in the waiting area between Gate 22 and 24  under the seats near the windows in the time between 18:00 (6pm) and 19:45 at Tuesday the 8th of August. So every sighting after that time would be great! After that we waited again at Gate 49 till we boarded our next flight there.

We contacted already Cathay Pacific and the Lost&Found departement at Hong Kong IA, but they both didn’t find him.

Please share that story as much as possible, that we can bring back the elephant to our daugther. It really means very much to us! Hong Kong International is very well frequented, so it would be great to put this message especially to your travelling friends and everyone you know in Hong Kong.